Frequently Asked Questions - Niagara Stone Road Watermain Replacement and Improvement

WATERMAIN REPLACEMENT AND IMPROVEMENT

Niagara Stone Road

(600m South of Line 4 Road to 70m South of Line 3 Road)

BACKGROUNDER

O’Hara Trucking and Excavating is scheduled to start on this project the week of July 19, 2021, and it is anticipated to take approximately 12 weeks to complete, weather permitting. This project was included in the 2021 Capital Budget and consists of the installation of 1800 meters of 250mm diameter PVC Watermain and 1800 meters of asphalt trench and lane restoration.

*Please note: effective Monday, July 26, 2021, speed is temporarily reduced to 50km/hr on this stretch of Niagara Stone Rd. This speed reduction will remain in place for the duration of the watermain replacement and improvement project. Click here to read the public notice.

FREQUENTLY ASKED QUESTIONS

What work is the Town doing?
Why is the Town completing this project?
Who approved this project?
When is this project expected to begin and end?
What are the working hours for this project?
I live or own a business in the project area. Will I have access to my driveway?
What do I need to do if I have an irrigation or sprinkler system?
How will tree trimming be addressed?
Should I expect an interruption in my water service?
Will waste collection be impacted?
What about sod restoration?
When will the road be repaired as a result of construction?
What about Private-side servicing?
What happens if there is a deficiency once construction is completed?
Will the entire project area be closed for the duration of the project?
Is there a suggested detour route?
Where can I go to receive updates about this project?

 

What work is the Town doing?

The Town is constructing a new watermain along Regional Road No. 55 (Niagara Stone Road) from 600m South of Line 4 Road to 70m South of Line 3 Road.

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Why is the Town completing this project?

To upgrade the water system capacity and reliability in the Town of Niagara-on-the-Lake.

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Who approved this project?

This project was included in the 2021 Capital Budget and was approved by Town Council.

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When is this project expected to begin and end?

Work is expected to begin the week of July 19, 2021. The project should be completed in approximately three (3) months. Sod restorations will begin when all water system replacements and transfers are complete and as weather permits.

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What are the working hours for this project?

The Town’s Contractor’s regular working hours are from 7 a.m. to 5 p.m. These hours are consistent with the Town bylaws. Staff understands this may cause some inconvenience, but a shorter working day would mean the project would take longer to complete.

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I live or own a business in the project area. Will I have access to my driveway?

Due to construction activities, workers may need to block your driveway for a short time. You will be contacted prior to this to arrange for the best time and alternate access if needed. If your driveway is blocked, you may choose to park on the street for a short time. If you need immediate access to your driveway, the Contractor will make arrangements to quickly allow access in and out of your driveway.

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What do I need to do if I have an irrigation or sprinkler system?

If you have an irrigation system or invisible fencing on the Municipal Right of Way, you must spray paint (white paint only) or stake out the location of your system within 6 metres of the roadway before the project begins. Only systems that the property owner has correctly located will be repaired if damaged by the Contractor. The property owner will be responsible for repairs to any system on Municipal property if it is damaged and was not located previously by the owner. You may wish to move the sprinkler lines to inside your private property to avoid damage.

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How will tree trimming be addressed?

If tree branches within the right-of-way interfere with construction, the Contractor will have the trees pruned before equipment enters the tree's drip line. The Contractor will ask property owners for permission before cutting any branches on private property. If you do not allow the Contractor onto your property to trim the branches, the branches will be cut vertically at the property line.

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Should I expect an interruption in my water service?

Connection of the new watermain to the existing system will result in potential service disruptions several times throughout the duration of the project. Affected residents and business owners will receive written notice with a minimum of 48 hours advance notice of scheduled construction that affects your water supply. Temporary service disruptions will occur when each property owner’s water supply is switched over to the new system. These disruptions typically last for 30 minutes or less and will only affect one home at a time.

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Will waste collection be impacted?

Affected property owner’s garbage, recycling, and organics containers will continue to be picked up on their regularly scheduled day. It is the Contractor’s responsibility to move garbage, recycling, and organics bins to a location where collection vehicles can pick them up. Empty containers will be returned to their corresponding addresses. Please make sure your house number is clearly marked on each bin.

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What about sod restoration?

The Town’s Contractor will be responsible for the watering and conditioning of the sodded areas for a period of 120 days after placement; however, if you have an opportunity, additional watering will assist in sod growth. Please refrain from mowing the sod until such time as the sod begins to root (minimum of 14 days after installation.). Restoration timing will be dependent on the availability of material and weather conditions.

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When will the road be repaired as a result of construction?

Town Staff will start restoring the road, sidewalk and boulevard once all replacements and service transfers are complete and as weather permits.

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What about Private-side servicing?

Town Staff will replace the water service pipe to your service box (the round valve near the property line). As the pipe between the service box and the building is probably the same age and condition as the watermain, residents may wish to replace it to ensure a constant supply of high-quality drinking water to your tap. This is the property owner’s responsibility; the Town cannot complete work on private property.

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What happens if there is a deficiency once construction is completed?

All Town road reconstruction projects contain a one-year warranty from the time of substantial completion. After construction concludes on a project, a walkthrough of the site will take place by the Town's Project Manager. Any deficiencies will be recorded and submitted to the Contractor for repair. A second walkthrough will take place the following year, just before the one-year warranty is up. Again, any deficient work will be recorded for the Contractor to correct. Any deficiencies identified by the homeowner after the one-year warranty period has lapsed will not be the Contractor's responsibility to rectify. If the homeowner identifies a deficiency within one year of construction, please contact the Town of Niagara-on-the-Lake at 905-468-3266.

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Will the entire project area be closed for the duration of the project?

This project does not incorporate any road closures and, therefore, access to all businesses and residents will be in place for the entire project. There may be a partial 4 | P a g e lane closure close to the end of the project, and Town Staff will advise accordingly as required.

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Is there a suggested detour route?

No. A specific detour route has not been established as the road will remain open.

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Where can I go to receive updates about this project?

Members of the public can visit the Niagara Stone Road Watermain Replacement Project Page to receive updates about this project and view a live online map highlighting the project’s progress. This map will be updated daily, once construction begins, and will identify the specific construction area for each day.

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