NOTL COVID-19 Vaccination Clinic - Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS
Niagara-on-the-Lake COVID-19 Vaccination Clinic

Portions of the information below were pulled from the Niagara Region's website.
Click here for more information about obtaining your COVID-19 vaccination.
Know someone without access to a computer who would benefit from this information?
Please ask them to call 905-468-4386 and press 3 to hear a recorded message.

Where is Niagara-on-the-Lake's COVID-19 Vaccination Clinic?
What are the COVID-19 Vaccination Clinic dates in Niagara-on-the-Lake?
What should I do to prepare for my appointment?
What should I bring with me?
May I bring a family member or caretaker to my appointment for support?
What should I expect when I arrive for my appointment?
How long will my appointment take?
Is there accessible parking at the Community Centre?
Is free transit available to get to and from my vaccine appointment?
What safety precautions do I need to take if I'm getting a ride to the clinic?
Do I have to wear a mask during my appointment?
Do I have to wait in the car?
Will on-site washrooms be available for use?
Will I be able to get a coffee or snack before or after my appointment?

Where can I get more information about COVID-19 Vaccination in Niagara Region?

Where is the COVID-19 Vaccination Clinic in Niagara-on-the-Lake?

The Niagara-on-the-Lake Community Centre, located at 14 Anderson Lane, is Niagara-on-the-Lake's vaccination clinic location.

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What are the COVID-19 Vaccination Clinic dates in Niagara-on-the-Lake?

Clinic dates in Niagara-on-the-Lake are scheduled for July 30. Residents who are eligible to receive their COVID-19 vaccination can book appointments for any available clinic around Niagara through the Provincial Booking System online at ontario.ca/bookvaccine or over the phone at  1-833-943-3900, or through participating pharmaciesClick here for more information about COVID-19 Vaccination Clinics in Niagara.

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What should I do to prepare for my appointment?

  • Please plan to arrive 5 minutes before your appointment and be prepared to wait in your car or outside if you arrive earlier.
  • Screen yourself for symptoms of COVID-19 prior to leaving your home. If you're feeling unwell the day of your appointment, cancel and book a COVID-19 test.
  • You may take any regular medication and eat meals as usual.
  • Make sure to wear a loose-fitting top or a t-shirt.
  • Dress for the weather, as you may need to wait outside.

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What should I bring with me?

Please remember to bring:

  • Your booking appointment confirmation number or the QR booking code you received when you made your appointment.
  • Your green health card. (If you don't have a green health card, bring another government-issued photo identification.)
  • A mask.

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May I bring a family member or caretaker to my appointment for support?

Yes. Family members or caretakers are permitted to attend the clinic appointment with the eligible resident as a support person.

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What can I expect when I arrive?

  • Step 1: Arrival - Please don't try to line up outside or enter the clinic building more than 5 minutes before your appointment. You will be asked to return to your car or wait outside if you arrive earlier.
  • Step 2: Screening - Five minutes before your appointment, you can go to the entrance of the clinic building to be screened for COVID-19.
  • Step 3: Appointment confirmation - A greeter will ask you for your booking confirmation number or QR code.
  • Step 4: Check-in - You will be called to a registration desk where your green health card will be scanned.
  • Step 5: Vaccination - You will be directed to a table to get your COVID-19 vaccination
  • Step 6: Waiting area - You will sit in our waiting area for 15 minutes after getting vaccinated. Sit on a chair that has papers on the seat. This means your chair has been cleaned and disinfected. Make sure the sticker you're given is visible. Don't put your coat or sweater on top of the sticker.
  • Step 7: Check-out - You will receive proof of vaccination that you can take with you.

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How long will my appointment take?

Your appointment will take approximately 45 to 60 minutes.

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Is there accessible parking at the Community Centre?

Yes. The Niagara-on-the-Lake Community Centre is equipped with ample free parking, accessible parking, a convenient drop-off area, and the facility is completely accessible.

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Is free transit available to get to and from my vaccine appointment?

Yes. NRT On Demand, Niagara-on-the-Lake's current public transit system, is among the operators providing free rides to and from your COVID-19 vaccination appointment. Riders must show the driver a vaccination appointment confirmation (email or other format) to board, and proof of vaccination for the return trip. This process applies to both the first and second-dose appointments.

To claim your free trips when booking on the NRT OnDemand app, use code NRTVAC1 for your first dose and code NRTVAC2 for your second dose. Your driver will need proof of your appointment when you board.

Niagara-on-the-Lake residents who are attending COVID-19 vaccination clinics in other Niagara Municipalities will be taken to a transfer point at the Outlet Mall where they can connect to the Regional Fixed Route Transit system to their final destination.

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What safety precautions do I need to take if I'm getting a ride to the clinic?

If you're taking a taxi or getting a ride with a friend or neighbour:

  • Wear a mask
  • Sit in the rear passenger seat
  • Open the window, weather permitting

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Do I have to wear a mask during my appointment?

Yes. You are required to wear a mask or face covering that covers the nose, mouth, and chin with no gap in all enclosed spaces. Exemptions apply.

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Do I have to wait in the car?

If you arrive earlier than 5 minutes before your appointment, you will be asked to return to your car or wait outside.

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Will on-site washrooms be available for use?

Yes. On-site washrooms will be available for use.

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Will I be able to get a coffee or snack before or after my appointment?

Yes. The Sweets & Swirls Café, located inside the Community Centre, will be open for takeout. Guests will be required to follow all Public Health hygiene and physical distancing guidelines.

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Where can I get more information about COVID-19 Vaccination in Niagara Region?

Additional information regarding COVID-19 vaccination in Niagara is available at niagararegion.ca/health/covid-19/vaccination.

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