Mandatory Face Coverings

Mandatory Face Coverings

The Provincial Government has enacted Emergency Orders mandating the wearing of masks or face coverings that cover the nose, mouth and chin with no gap in all enclosed spaces. These requirements are echoed in the Regional Mandatory Mask/Face Covering By-law.

Please note: The wearing of appropriate face coverings is also strongly encouraged in outdoor spaces anytime physical distancing is a challenge.

Poster for Businesses:

When you don’t have to wear a face covering

The Provincial Government has outlined situations when you do not need to wear a face covering. You do not need medical documentation to support any of the exceptions below.


Children do not have to wear a face covering indoors if they are younger than two years old.

Health and accommodations

You do not need to wear a face covering if you:

  • have a medical condition that inhibits your ability to wear a face covering

  • are unable to put on or remove your face covering without help from someone else

  • are receiving accommodations according to the Accessibility for Ontarians with Disabilities Act, 2005 or the Human Rights Code


You do not need to wear a face covering when you are working in an area that allows you to maintain a distance of at least 2 metres from anyone else while you are indoors.

Residences and dwellings

Residents do not need to wear a face covering in:

  • university dorms, retirement homes, long-term care homes or other similar dwellings except when they are in a common area and can’t maintain 2 metres from others

  • residences for people with disabilities (any residences listed in the definition of“residential services and supports”in subsection 4 (2) of the Services and Supports to Promote the Social Inclusion of Persons with Developmental Disabilities Act, 2008)

Performing or rehearsing

You do not need to wear a face covering while you are performing or rehearsing for a:

  • film or television production

  • concert

  • artistic event

  • theatrical performance

Temporarily taking off your face covering

You can take off your face covering temporarily:

  • to receive services that require you to take it off (for example, at the dentist, when receiving some personal care services such as facials, or when you have to verify your identity)

  • to engage in an athletic or fitness activity

  • to eat or drink

  • as necessary for health and safety purposes